Frequently Asked Questions

Mason Ridge Designs

What types of products do you offer?

We specialize in handcrafted wood and epoxy pieces, including:

  • Live edge and epoxy river tables
  • Custom cutting boards
  • Personalized signs
  • Home décor and one-of-a-kind gifts

We also offer limited general contracting and home remodeling services under our sister brand, The House Plan Construction.


Can I request a custom order?

Yes! We love bringing your ideas to life. Whether it’s a unique table size, a personalized engraving, or a custom wood/epoxy combo, we’ll work with you to design something truly special.


How long does a custom piece take?

Lead times vary depending on the project. Small items like cutting boards typically take 1–2 weeks. Larger furniture builds may take 4–8 weeks. We’ll give you a clear timeline when your order is placed.


Where do you source your wood?

We primarily use locally sourced wood from Texas and surrounding regions. Every slab is hand-selected for its quality, character, and natural beauty.


Do you ship?

Yes, we ship smaller items like cutting boards and signs across the U.S. Larger furniture pieces may require special delivery arrangements. We’ll coordinate shipping or local pickup with you directly.


Do you have a showroom?

Not yet! We currently operate out of our private workshop, but we’re happy to schedule appointments for local customers to view available pieces or discuss a custom project in person.


What makes Mason Ridge Designs different?

We’re a family business built on integrity, craftsmanship, and connection. Our work is deeply personal — every piece tells a story and is made with care. Jason brings decades of hands-on experience and attention to detail, while Misty ensures we’re always grounded in our values and vision.


What is your return or refund policy?

Because our items are custom-made, all sales are final. However, if there is ever an issue with craftsmanship or damage during shipping, please contact us — we’ll make it right.

Do you take bulk or wholesale orders?

We’re open to small-batch custom projects or corporate gifting. Reach out to us with your needs and we’ll see if it’s a good fit.



How can I contact you?

  • You can reach us by email at masonridgedesigns@gmail.com or send us a message through the contact form on our website. We’re also active on social media — follow along and send us a DM!

Mason Ridge Designs Instagram

Mason Ridge Designs YouTube